Faqs

Frequently Asked Questions:

Do you guys offer payment plans for websites, and mobile apps?

  • For websites we can do a down payment of half of the design price. This does not include the domain name, SSL certificate, and/or the maintenance fee.
  • For apps, we do requirement the maintenance fee to be paid along with the agreed monthly down payment price. The lowest that we take for the agreed price is $250/month.

Do I have to pay the monthly maintenance fee even though the website/mobile app is not finished?

  • Yes, because we are still using our services in order to complete the project.

What do you recommend for potential customer who cannot afford the mobile app price?

  • If you cannot afford all the features that you need for a mobile app, we can design some of the features of your app and call it version 1.0. In the future as your company generate more revenue, we can add additional features and update your app to another version such as version 1.1.

Do you guys charge interest when we setup a payment plan?

  • No, we do not charge interest, but we do charge a late fee ONLY for late payments.

Do you guys offer partnership opportunities?

  • Yes, we do but for established businesses only. Once your business is fully established, please let us know how we can help each other.

What if I already have a website or mobile app?

  • If it is designed by us, we can make changes to it. If it is designed by another entity, we do not make changes to it. We can still use the content to make something else.

What happen if we keep being late to make payments?

  • If you are behind 3 payments your files will be automatically deleted rather your project is finished or not.
  • If you are not behind 3 payments but make 3 late payments we will stop working on your project until all payments for the project are made.
    Phone: 804-613-2922 Website: www.networkkings.website Contact Email: info@networkkings.website

DOMAIN NAMES

HOW LONG DOES IT TAKE FOR A DOMAIN TO WORK AFTER ITS REGISTERED?

Once your payment is received your domain name will instantly be setup to the name servers you provided us with during registration.

SHOULD I BUY MULTIPLE EXTENSIONS FOR THE SAME DOMAIN?

Yes. So that no one else can use it. Also it helps prevent confusion if you have a mywebsite.com and a mywebsite.net your visitor will still be directed to the correct website.

HOW LONG DOES IT TAKE FOR A DOMAIN TO TRANSFER TO A DIFFERENT REGISTRAR?

Transferring domains usually take up to 5 days.

DO YOU OFFER A MONEY-BACK GUARANTEE FOR DOMAIN NAMES?

Unfortunately we do not offer refunds for domain names.

WEBSITE SERVICES

HOW TO CREATE A WEBSITE?

When you login to your cPanel you will have the option to use our website builder or our one-click installer to help you get your website up in minutes! If you want to leave it up to the professionals you can also contact us to get one of our professional web designers to help you.

HOW TO TRANSFER A WEBSITE?

To transfer a website to Netserj you must order hosting with us. When you order hosting you will have the option to transfer a domain with us. You need to get the EPP code from your current domain provider.

If you already have a domain name and would like to transfer another domain name to us you can simply go to your client portal and under domain click transfer domain.

HOW TO START A BLOG?

To help you get started you can check out our website builder or one-click installer tool to help you get your blog up and running in minutes!

RESELLER

HOW TO START WEB HOSTING BUSINESS?

To start a web hosting business first you must purchase any one of reseller packages. Once you have your account you will then have full access to cPanel/WHM. With this you can set your own prices and have your customers pay you for hosting space. Our system is setup to do most of the work for you. All you have to do is set your prices and attract customers to your web site.

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